Return Policy

Thirty (30) day money back guarantee is subject to the following terms and conditions:

  • All returns are subject to a twenty (20%) percent restocking fee.
  • Merchandise returned has to be in its original, undamaged condition with all books, manuals, licenses, etc. to receive credit.
  • To receive a refund, returned merchandise must be received in our premises within Thirty (30) days of original invoice date.
  • Shipping and handling charges, opened software, and used printers are not refundable.
  • Memory and CPU's will be refunded at original price or new price whichever is lower less the restocking fee.
  • All merchandise returned must be accompanied by an RMA# (Return Merchandise Authorization Number) and posted legibly on the outside of the package returned to prevent rejection and incurring additional costs and delays. Items must be shipped to Anova Microsystems, Inc. (Freight Prepaid and Insured in proper DOT approved packaging). Anova Microsystems,Inc. will not pay or refund these freight charges. Anova Microsystems, Inc. will reject any merchandise without a visible RMA# posted or with a postage/freight due.
  • Customer(s) can obtain an RMA# from your sales representative at (408) 941-1888.
  • No returns for credit after Thirty (30) days from purchase date